Cool Wave Car Wash

Phillip Burke 3 months ago

The self service bays are a disaster. Requested a call back for a refund. The first TWO bays I tried didn’t take my card, and when I finally moved to a bay that accepted my card, almost none of the features worked. The different guns allocated for different cleaning products did not work- and the “high pressure soap” came out for two seconds and then switched to regular water. There was also water dripping onto my vehicle from the ceiling the entire time- this business is clearly neglected and needs new management and a renovation, so that all of their utilities can actually be functional. If all the features in a cleaning bay do not work- it should be closed to the public. Do not go here if you want a high quality car cleaning experience- a total let down for anyone in the surrounding community.

Sade Brown 3 months ago

Definitely not the best. Self service was arguably a scam if you don't already have a plan of action. Probably better to just use the automated car wash. Car came out pretty damn clean though. Ended up spending about 30 for a self car wash and vacuum. Take with that what you will.

Jennifer Osborne a year ago

Update: they gave me a code for top wash. I will update after I use the code to see if it works. --------‐----‐---------------------------------------------‐------‐--- Awful...Do NOT go to the one on Warwick Blvd... paid 25$ just to get a rinse and everything stopped. I had to go home and rinse whatever soap was in the rinse, it left my car with streaks, etc. There was no attendant there to service, no call back from Cool Wave to date. Left messages, text messages, etc. I will update post if they ever call me back and make it right. Otherwise, they will not get my service again.

Nvizn1 3 years ago

I've been using this car wash for decades. Probably, 20 years. I've paid for anywhere between 2-4 monthly subscriptions for the past 2-3 year's, consistently. The subscription has been broken for the past 4-6 weeks and their management has NO ETA when it will be resolved. What's going on with Cool Wave????? I see similar complaints at the other locations. Seems to be under severely poor and absent management, now.

Vicki Langer 8 years ago

After the latest snowmageddon, I was looking for a touchless car wash to clean all the salt off my car and rinse off the undercarriage. There were several options, at different price points. I figured I should probably go big or go home. So $19 wash my payment. I expected a pretty decent job. I don’t expect perfection or even close. I know that’s not possible without a little elbow grease. Anyway, $19 later, my car actually looks worse. Yes, it looks worse than when it started. The water ran down the side of my car. So, now I have lots of vertical first stripes from water running down my car and waxed mud on my trunk lid. There is one small plus side. It is a nice-looking clean facility in an otherwise kinda sketchy area.